Kelowna Plumbers & HVAC Contractors Since 1986
Vision Plumbing Heating Cooling is a family-owned Kelowna plumbing company built on ethical, honest service since 1986. Our experienced plumbers and HVAC technicians serve Kelowna, West Kelowna, Vernon and the Okanagan 24/7, with upfront written quotes and guaranteed workmanship. 700+ Google reviews at 4.9 stars.
Contact Kelowna's Award-Winning Plumbers
FortisBC Dual Fuel Rebate
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- Up to $4,000 for residential FortisBC gas customers
- Up to $8,000 for income-qualified households
- Eligible equipment, sizing and installation requirements apply
- Can’t be combined with other FortisBC, provincial or federal rebate programs
Talk to Vision for more details.
Navien Heat Pump Water Heater Rebate
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- Up to $2,500 FortisBC Income-Qualified Rebate
- + $300 Navien Rebate
- + $200 Vision Plumbing Heating Cooling Top-Up
- Eligibility depends on your existing water heater, household income, qualifying equipment and applicable program requirements
- Valid with most offers, rebates, and financing
Talk to Vision for more details.
40th Anniversary Giveaway
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- Automatically entered with qualifying furnace service
- Valid with most offers, rebates, and financing
Terms & Conditions apply.
Talk to Vision for more details.
Vision Elite Membership
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- 10% off all services
- Priority scheduling & no dispatch fees
- Exclusive members-only promotions
- Valid with most offers, rebates, and financing
Talk to Vision for more details.
Monthly Financing Available
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- Under 5 minutes to apply
- Pre-approval up to $100,000
- Monthly & biweekly payments available
- Valid with most other offers and rebates
Talk to Vision for more details.
FortisBC Gas Appliance Service Rebate
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- New customers only
- Valid with most offers, rebates, and financing
Talk to Vision for more details.
Senior Discount
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- Anyone aged 65+
- Save on plumbing & HVAC services from Vision
- Valid with most offers, rebates, and financing
Talk to Vision for more details.
Vision Plumbing Heating Cooling
2600 Acland Rd Unit 8, Kelowna
4.9 734 reviews
See All Reviews Leave A Review
-
Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Brad R. ★★★★★ 2 weeks ago
Had a great experience with Vision Plumbing, Heating & Mechanical. We had … More them come out to install our new tankless hot water heater, and they did a fantastic job. The team was professional, knowledgeable, and easy to deal with. They took the time to explain everything and made sure the installation was done properly.
We also spoke with them about replacing all the Poly-B plumbing we have. They were extremely helpful in walking us through the process, explaining our options, and giving us a better understanding of what the project would involve.
Overall, a great experience. You can tell they take pride in their work and genuinely care about their customers. Would definitely recommend Vision! -
Don H. ★★★★★ 3 weeks ago
After recently experiencing a flood in my home, I decided to call Vision to … More install their whole-home water and flood protection system.
I travel frequently for work, and knowing my home is now protected against potential leaks and water damage gives me incredible peace of mind, even when I’m away.
I can finally sleep easier knowing my home is protected. A huge thank you to the team at Vision for their excellent service. Highly recommend! -
tom B. ★★★★★ 4 weeks ago
Travis was amazing and went the extra mile to solve all our plumbing issues. … More Vision is an excellent company and all the people I have dealt with there over the past several years have been first class. Tom and Kate Brown. -
M. ★★★★★ a month ago
We just started using this company recommended by Mackenzie. We had just got … More back from a recommended by Mackenzie. We had just got back from a summer and realized our air-conditioning wasn’t working. Jarrod Came out to have a look And immediately diagnosed that we needed a new part. He was amazing, friendly, professional, and super helpful. He happened to check our furnace And noticed a few things that we hadn’t noticed since we did not do any maintenance for years . He checked the system and noticed that we were in need of a new hot water tank after 10 years. Travis showed up today and did a fantastic job, friendly, professional, and I would highly recommend him and the company! Thank you guys for everything!! We feel now that we have a brand new system and we’re ready to go for the next few years. They were completely honest, professional, and friendly. Great people to work with! -
Stephanie van G. ★★★★★ a month ago
Jeff was fantastic! He came for maintenance on two very old fireplaces and they … More look fantastic! He was on time, professional and very knowledgeable. We felt very confident we were in good hands. We will be asking for Jeff again in future when we need any other servicing or repairs, and recommending him to friends and family as well. -
Sarah R. ★★★★★ a month ago
I couldn’t be more grateful for the prompt and professional service we received. … More
The Admin team was incredibly quick to arrange a plumber for the job, and we were fortunate to be assigned Oakley.
From start to finish, Oakley’s communication was exceptional. He took the time to clearly explain what was happening, walked me through everything in detail, and kept me informed throughout the entire process.
I also really appreciated the transparency around costs. Having everything clearly explained and knowing the cost upfront before any work began made the entire experience feel honest and professional.
Oakley went above and beyond, and his professionalism, communication, and genuine care made what could have been a stressful situation incredibly straightforward -
Dayna D. ★★★★★ 2 months ago
I had a great experience with Vision and my plumber, Alex. I recieved a quick … More response, clear communication, and was made aware of the cost and options beforehand. They worked with my schedule. He came prepared and fixed the leak in one visit. -
The Ryse B. ★★★★★ 3 months ago
We had a plumbing emergency at our bakery today, and Vision Plumbing was able … More to arrange a technician to come out the same day. As a local business owner, I really appreciate how important it is to have problems like this addressed quickly and efficiently so we can keep the business running.
The technician was professional, explained what caused the problem, and gave us different options for how to fix it rather than just pushing one solution.
Very responsive, knowledgeable, and helpful. We really appreciate the quick service and would definitely recommend Vision Plumbing to other local businesses and homeowners. -
Ryan W. ★★★★★ 3 months ago
We had Vision Plumbing Heating Cooling replace our air conditioner, and the … More entire experience was outstanding. From the initial quote to the installation, the team was professional, knowledgeable, and respectful of our home. They arrived on time, completed the installation efficiently, and took the time to explain how everything worked. Our new AC is running perfectly, and the difference in comfort is incredible. I highly recommend Vision Plumbing Heating Cooling to anyone looking for honest, high-quality HVAC service! -
W. ★★★★★ 3 months ago
I have an older gas fireplace that was having some issues. Jeff from Vision … More came, figured out the couple of problems it was having, repaired and cleaned it! Not only was he honest but up front and friendly. Because of how knowledgeable and easy to speak with he was, I will ask for him for any maintenance required for fireplace, healing or cooling! This is a valuable employee and representative for Vision Plumbing and Heating! -
Scott C. ★★★★★ 4 months ago
Jeff Knox has helped us with our A/C on a couple of occasions in 2025 and 2026 … More and he has been wonderful to work with. He is extremely thorough and explained everything exceptionally well providing us enough information to make informed decisions at every step of the process. He has always been honest, upfront, and genuinely tries to keep the costs as reasonable as possible. We have always been highly satisfied with the services, costs and honesty at Vision Mechanical. Thank you! -
Riley J. ★★★★★ 4 months ago
Our AC unit stopped working a day before my wife went into labour. They were … More able to come in and get the AC fixed earlier than expected due to our circumstances. We had family in town able to meet Doug since we were busy in the hospital. By the time we got home the house was nice and cool again! -
Trish A. ★★★★★ 5 months ago
Very grateful to have Jadyn work on our Kitchen plumbing in such a professional … More and thorough manner. He notified me the time he would arrive. Held fast to the cost/estimate. And even cleaned up after he finished! I most definitely would go through Visions again and name request him. Five Star workmanship. -
michelle van K. ★★★★★ 6 months ago
I had an outstanding experience with Vision plumbing, heating and cooling ! … More Even after hours, they answered the phone immediately. From the dispatcher, Michelle, to the owner, Brent, and the technician, Oakley, the team was absolutely fabulous. I felt truly heard, valued, and cared for—they went above and beyond to get my water heater back up and running. The technician was so friendly, personable, and kind—I can’t thank them enough. I highly recommend them! -
Anton N. ★★★★★ 7 months ago
We were very happy with the service from Vision Plumbing. They arrived right … More on time and provided professional, high-quality work at a reasonable price.
They handled our Poly B replacement from start to finish, including the drywall repairs, which made the whole process much easier. We really appreciated that they took the time to explain everything clearly without trying to oversell us on unnecessary extras. We actually learned quite a bit from them!
Highly recommend their helpful and professional team. -
Declan H. ★★★★★ 8 months ago
We needed a full furnace and AC system replaced; with the old, neglected units … More reaching end of life.
Vision had a great process of inspection, quoting, and final fitting operations. Communication was stellar throughout and the interactions were always very friendly, supportive and knowledgeable.
Jeff conducted the initial inspection, to which I thank for educating me on a lot of unknowns.
Jamie And Doug were excellent in the whole replacement and fitting exchange of the systems. Getting the old furnace unit out, with the new one in on the same day to ensure we stayed heated through the night as a top priority. They were open to my questions and eagerness to learn, and were overall very professional and friendly.
Through and through a supreme service that I would recommend in a heartbeat.
Thank you. -
Russel P. ★★★★★ 8 months ago
Oakley did a beautiful job of the install of a new navien water heater and a … More new water softener. We couldn't be more pleased with the results of the installation and his explanation of how every thing works on this equipment. We also liked his professional manner. He also did an excellent job of cleaning up after the installs were done.
To sum up we're very pleased and would not hesitate to have him do more work for us should the need ever arise.
Russ and Wendy Paul -
Valerie E. ★★★★★ 9 months ago
New to the Okanagan and in need of a new furnace and air conditioner before … More the summer heat hits. Thanks to Dave for an fair and reasonable quote, we chose Vision. Oakley, Jamie, and Doug were prompt, friendy and knowledgeable. Did great job. Jeff completed the inspection and answered all of our questions with expertise. Great team! We highly recommend. -
Eneida C. ★★★★★ 9 months ago
Exceptionally quick and great service from Oakley and the rest of team. I had … More an undiagnosed septic smell in my place and we had tried absolutely every thing and nothing worked. As soon he came in he was able to let us know it was an issue with the roof vent. They quickly fixed the issue and it had been great since. Very fast and reliable team. -
Robert M. ★★★★★ 9 months ago
Excellent service and speedy response! Had a small water leak after hours and … More Slav was able to show up and fix it in 15 minutes. My family much appreciated the quick response and quality service. Great customer service, I highly recommend Vision Plumbing! -
Paul M. ★★★★★ 10 months ago
Kjel was awesome! He called in advance and confirmed he would arrive on schedule. … More Once here, he quickly determined that the condensation neutralizer installed by a different company was backing up due to poor installation. He rectified the problem, checked the rest of the system, and explained things very clearly. 100% recommend Kjel and Vision Plumbing, Heating, and Cooling! -
Anna “Sweet Bees Baskets” M. ★★★★★ 10 months ago
Excellent service! They responded within minutes and arrived quickly. The plumber … More was professional, knowledgeable, and did a great job. Everything was explained clearly and the work was done efficiently.
Quality work and great customer service. I would highly recommend this company for any plumbing needs. -
M. ★★★★★ 11 months ago
Vision Plumbing should be congratulated on retaining such an excellent employee … More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me! -
PDC M. ★★★★★ 11 months ago
Vision Plumbing should be congratulated on retaining such an excellent employee … More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me! -
Lisa Van L. ★★★★★ 11 months ago
We've had Visions out to service our 30+ year old gas fireplaces a few … More times over the years. Each time, the admin person and technicians have been very friendly and efficient. We've just had Kjel by to replace a part in one of our fireplaces and he did an excellent job. His experience and analytical nature helped him quickly find the root of the problem. He ordered the necessary part and then was back to install it. Kjel is THE BEST. I highly recommend calling Vision and hopefully you will be lucky enough to have Kjel assigned to your job. -
Mike H. ★★★★★ 11 months ago
We needed our indoor and outdoor poly-B replaced, and after meeting with 5 different … More options, we chose to work with Dave at Vision. He was the most clear and realistic about the project, and from the start he was on the ball with communication. Michelle, who ran communications, was also fantastic. Their expectations and timelines were followed to a tee, and we were provided updates throughout on the job progress. I really have nothing but good things to say about working with Dave and his team. They made a very intimidating process as easy and streamlined as possible. 10/10 would recommend to anyone based on our experience. -
M. ★★★★★ 11 months ago
I highly recommend Vision for fair and friendly service. We received professional, … More friendly, thorough service from Chelsea, Dave, Jeff and Jamie - thank you! When my HE furnace quit working I called Vision. As I suspected my furnace was not worth fixing. I was very impressed by the quick and thorough quote and install. Another bonus was the service fee was much less than other companies and they credited it back to me when I purchased the furnace. -
Andy S. ★★★★★ 11 months ago
Had Jeff the furnace/fireplace over to check out a few things and what a knowledgeable … More guy!!! Went over in great detail the issues I had and fixed them in a very timely manner and good pricing!! Highly recommend Jeff and the team at Visions Plumbing and Heating for all your residential and commercial needs !! -
Linda M. ★★★★★ 12 months ago
Had a very pleasant experience with Vision Plumbing and Heating. Our gas fireplace … More was not working and we needed a service call to check it out. Unfortunately we had to cancel the first service call due to a medical emergency in our family. They were very understanding and weren’t pushing at all about rebooking. We didn’t rebook until over a month later.
When we did rebook, the sent Jeff Knox to the call. From the reminder text to the final beautiful flames again flowing, Jeff was a pleasure to work with. His attention to detail, expert experience in identifying the problem quickly and fast replacement of the part was Jeff’s super powers. He even went beyond the call of duty and cleaned every part of the fire place plus making it prettier for us. Unexpected but so greatly appreciated that a contractor would care that much about his customers. I highly recommend Jeff and Vision for your fireplace repair needs. -
Sarah B. ★★★★★ 12 months ago
I won a Smart Water Protection System from Vision at a home show in the fall … More and I received it today. Thank you!! I am very grateful. They were going to get them to install it but our new home is too far away (totally reasonable), so I want to say thank you anyways because we would have gotten the install had we been staying in Kelowna.
The person I was talking with was very friendly & I appreciate that they still gave me the system even though I’m moving outside of their service area. -
Maria F. ★★★★★ 12 months ago
Jeff did and amazing job on repairing our gas fireplace! It was a particularly … More tricky job but he figured things out very quickly, even gave some good tips and cleaned the glass. Would absolutely recommend! -
Pat D. ★★★★★ 12 months ago
A big thanks to Jarrod for getting my fireplace working. Jarrod was a true professional. … More He explained what was wrong with the fireplace and option to fix it. He even gave me the option to use a wall switch or go with a programable Honeywell. I sure like being able to choose options based on the amount of money I wanted to spend. Thanks again and I’ll definitely be using Vision again. -
Byron N. ★★★★★ 12 months ago
We chose Vision Plumbing to replace our old "Through-the-Wall" noisy … More AC unit with a new Hisense 1-ton Mini-Split AC Heat Pump. Vision Plumbing has done several of these conversion in our Brandt's Crossing Strata.
Visons heads up the whole project, contracting out the removal of the old Though-the-Wall unit, closing the big hole in the wall, finishing and painting the interior wall, and finishing, stuccoing and painting the exterior wall. The finish of the wall prep work was excellent with exact paint matching.
Then Visions arranged a day for the Hisense equipment install and contracted an electrician to upgrade the old AC 110 circuit to the required 220 circuit. The Visions team of Jamie and Doug did a super job of installing both the inside Hisense heating/cooling unit and the outside Hisense condenser / fan unit. Jamie and Doug were super organized and laid out floor protectors before any work was done. The finished project looks perfect with all cables and conduits neatly secured and totally plumb. See my attached finished pictures. 5-stars from me. -
L. ★★★★★ a year ago
Esteban did a great job installing our Sinope leak detector system. He was very … More thorough explaining how the system works. Most importantly, he got us set up on the app so we are now very confident our house well be well monitored if there's a plumbing issue! -
Rudolf S. ★★★★★ a year ago
Brent and his team did an excellent job replacing the waterline from the street … More to our house. Communication was great. The work was done professionally and fast. We are very happy with the results. -
Dane G. ★★★★★ a year ago
Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace … More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house! -
Roger T. ★★★★★ a year ago
Vision's speed for service calls is superb. Within one hour of requesting … More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions. -
Todd M. ★★★★★ a year ago
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ a year ago
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More
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Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Brad R. ★★★★★ 2 weeks ago
Had a great experience with Vision Plumbing, Heating & Mechanical. We had … More them come out to install our new tankless hot water heater, and they did a fantastic job. The team was professional, knowledgeable, and easy to deal with. They took the time to explain everything and made sure the installation was done properly.
We also spoke with them about replacing all the Poly-B plumbing we have. They were extremely helpful in walking us through the process, explaining our options, and giving us a better understanding of what the project would involve.
Overall, a great experience. You can tell they take pride in their work and genuinely care about their customers. Would definitely recommend Vision! -
Don H. ★★★★★ 3 weeks ago
After recently experiencing a flood in my home, I decided to call Vision to … More install their whole-home water and flood protection system.
I travel frequently for work, and knowing my home is now protected against potential leaks and water damage gives me incredible peace of mind, even when I’m away.
I can finally sleep easier knowing my home is protected. A huge thank you to the team at Vision for their excellent service. Highly recommend! -
tom B. ★★★★★ 4 weeks ago
Travis was amazing and went the extra mile to solve all our plumbing issues. … More Vision is an excellent company and all the people I have dealt with there over the past several years have been first class. Tom and Kate Brown. -
M. ★★★★★ a month ago
We just started using this company recommended by Mackenzie. We had just got … More back from a recommended by Mackenzie. We had just got back from a summer and realized our air-conditioning wasn’t working. Jarrod Came out to have a look And immediately diagnosed that we needed a new part. He was amazing, friendly, professional, and super helpful. He happened to check our furnace And noticed a few things that we hadn’t noticed since we did not do any maintenance for years . He checked the system and noticed that we were in need of a new hot water tank after 10 years. Travis showed up today and did a fantastic job, friendly, professional, and I would highly recommend him and the company! Thank you guys for everything!! We feel now that we have a brand new system and we’re ready to go for the next few years. They were completely honest, professional, and friendly. Great people to work with! -
Stephanie van G. ★★★★★ a month ago
Jeff was fantastic! He came for maintenance on two very old fireplaces and they … More look fantastic! He was on time, professional and very knowledgeable. We felt very confident we were in good hands. We will be asking for Jeff again in future when we need any other servicing or repairs, and recommending him to friends and family as well. -
Sarah R. ★★★★★ a month ago
I couldn’t be more grateful for the prompt and professional service we received. … More
The Admin team was incredibly quick to arrange a plumber for the job, and we were fortunate to be assigned Oakley.
From start to finish, Oakley’s communication was exceptional. He took the time to clearly explain what was happening, walked me through everything in detail, and kept me informed throughout the entire process.
I also really appreciated the transparency around costs. Having everything clearly explained and knowing the cost upfront before any work began made the entire experience feel honest and professional.
Oakley went above and beyond, and his professionalism, communication, and genuine care made what could have been a stressful situation incredibly straightforward -
Dayna D. ★★★★★ 2 months ago
I had a great experience with Vision and my plumber, Alex. I recieved a quick … More response, clear communication, and was made aware of the cost and options beforehand. They worked with my schedule. He came prepared and fixed the leak in one visit. -
The Ryse B. ★★★★★ 3 months ago
We had a plumbing emergency at our bakery today, and Vision Plumbing was able … More to arrange a technician to come out the same day. As a local business owner, I really appreciate how important it is to have problems like this addressed quickly and efficiently so we can keep the business running.
The technician was professional, explained what caused the problem, and gave us different options for how to fix it rather than just pushing one solution.
Very responsive, knowledgeable, and helpful. We really appreciate the quick service and would definitely recommend Vision Plumbing to other local businesses and homeowners. -
Ryan W. ★★★★★ 3 months ago
We had Vision Plumbing Heating Cooling replace our air conditioner, and the … More entire experience was outstanding. From the initial quote to the installation, the team was professional, knowledgeable, and respectful of our home. They arrived on time, completed the installation efficiently, and took the time to explain how everything worked. Our new AC is running perfectly, and the difference in comfort is incredible. I highly recommend Vision Plumbing Heating Cooling to anyone looking for honest, high-quality HVAC service! -
W. ★★★★★ 3 months ago
I have an older gas fireplace that was having some issues. Jeff from Vision … More came, figured out the couple of problems it was having, repaired and cleaned it! Not only was he honest but up front and friendly. Because of how knowledgeable and easy to speak with he was, I will ask for him for any maintenance required for fireplace, healing or cooling! This is a valuable employee and representative for Vision Plumbing and Heating! -
Scott C. ★★★★★ 4 months ago
Jeff Knox has helped us with our A/C on a couple of occasions in 2025 and 2026 … More and he has been wonderful to work with. He is extremely thorough and explained everything exceptionally well providing us enough information to make informed decisions at every step of the process. He has always been honest, upfront, and genuinely tries to keep the costs as reasonable as possible. We have always been highly satisfied with the services, costs and honesty at Vision Mechanical. Thank you! -
Riley J. ★★★★★ 4 months ago
Our AC unit stopped working a day before my wife went into labour. They were … More able to come in and get the AC fixed earlier than expected due to our circumstances. We had family in town able to meet Doug since we were busy in the hospital. By the time we got home the house was nice and cool again! -
Trish A. ★★★★★ 5 months ago
Very grateful to have Jadyn work on our Kitchen plumbing in such a professional … More and thorough manner. He notified me the time he would arrive. Held fast to the cost/estimate. And even cleaned up after he finished! I most definitely would go through Visions again and name request him. Five Star workmanship. -
michelle van K. ★★★★★ 6 months ago
I had an outstanding experience with Vision plumbing, heating and cooling ! … More Even after hours, they answered the phone immediately. From the dispatcher, Michelle, to the owner, Brent, and the technician, Oakley, the team was absolutely fabulous. I felt truly heard, valued, and cared for—they went above and beyond to get my water heater back up and running. The technician was so friendly, personable, and kind—I can’t thank them enough. I highly recommend them! -
Anton N. ★★★★★ 7 months ago
We were very happy with the service from Vision Plumbing. They arrived right … More on time and provided professional, high-quality work at a reasonable price.
They handled our Poly B replacement from start to finish, including the drywall repairs, which made the whole process much easier. We really appreciated that they took the time to explain everything clearly without trying to oversell us on unnecessary extras. We actually learned quite a bit from them!
Highly recommend their helpful and professional team. -
Declan H. ★★★★★ 8 months ago
We needed a full furnace and AC system replaced; with the old, neglected units … More reaching end of life.
Vision had a great process of inspection, quoting, and final fitting operations. Communication was stellar throughout and the interactions were always very friendly, supportive and knowledgeable.
Jeff conducted the initial inspection, to which I thank for educating me on a lot of unknowns.
Jamie And Doug were excellent in the whole replacement and fitting exchange of the systems. Getting the old furnace unit out, with the new one in on the same day to ensure we stayed heated through the night as a top priority. They were open to my questions and eagerness to learn, and were overall very professional and friendly.
Through and through a supreme service that I would recommend in a heartbeat.
Thank you. -
Russel P. ★★★★★ 8 months ago
Oakley did a beautiful job of the install of a new navien water heater and a … More new water softener. We couldn't be more pleased with the results of the installation and his explanation of how every thing works on this equipment. We also liked his professional manner. He also did an excellent job of cleaning up after the installs were done.
To sum up we're very pleased and would not hesitate to have him do more work for us should the need ever arise.
Russ and Wendy Paul -
Valerie E. ★★★★★ 9 months ago
New to the Okanagan and in need of a new furnace and air conditioner before … More the summer heat hits. Thanks to Dave for an fair and reasonable quote, we chose Vision. Oakley, Jamie, and Doug were prompt, friendy and knowledgeable. Did great job. Jeff completed the inspection and answered all of our questions with expertise. Great team! We highly recommend. -
Eneida C. ★★★★★ 9 months ago
Exceptionally quick and great service from Oakley and the rest of team. I had … More an undiagnosed septic smell in my place and we had tried absolutely every thing and nothing worked. As soon he came in he was able to let us know it was an issue with the roof vent. They quickly fixed the issue and it had been great since. Very fast and reliable team. -
Robert M. ★★★★★ 9 months ago
Excellent service and speedy response! Had a small water leak after hours and … More Slav was able to show up and fix it in 15 minutes. My family much appreciated the quick response and quality service. Great customer service, I highly recommend Vision Plumbing! -
Paul M. ★★★★★ 10 months ago
Kjel was awesome! He called in advance and confirmed he would arrive on schedule. … More Once here, he quickly determined that the condensation neutralizer installed by a different company was backing up due to poor installation. He rectified the problem, checked the rest of the system, and explained things very clearly. 100% recommend Kjel and Vision Plumbing, Heating, and Cooling! -
Anna “Sweet Bees Baskets” M. ★★★★★ 10 months ago
Excellent service! They responded within minutes and arrived quickly. The plumber … More was professional, knowledgeable, and did a great job. Everything was explained clearly and the work was done efficiently.
Quality work and great customer service. I would highly recommend this company for any plumbing needs. -
M. ★★★★★ 11 months ago
Vision Plumbing should be congratulated on retaining such an excellent employee … More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me! -
PDC M. ★★★★★ 11 months ago
Vision Plumbing should be congratulated on retaining such an excellent employee … More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me! -
Lisa Van L. ★★★★★ 11 months ago
We've had Visions out to service our 30+ year old gas fireplaces a few … More times over the years. Each time, the admin person and technicians have been very friendly and efficient. We've just had Kjel by to replace a part in one of our fireplaces and he did an excellent job. His experience and analytical nature helped him quickly find the root of the problem. He ordered the necessary part and then was back to install it. Kjel is THE BEST. I highly recommend calling Vision and hopefully you will be lucky enough to have Kjel assigned to your job. -
Mike H. ★★★★★ 11 months ago
We needed our indoor and outdoor poly-B replaced, and after meeting with 5 different … More options, we chose to work with Dave at Vision. He was the most clear and realistic about the project, and from the start he was on the ball with communication. Michelle, who ran communications, was also fantastic. Their expectations and timelines were followed to a tee, and we were provided updates throughout on the job progress. I really have nothing but good things to say about working with Dave and his team. They made a very intimidating process as easy and streamlined as possible. 10/10 would recommend to anyone based on our experience. -
M. ★★★★★ 11 months ago
I highly recommend Vision for fair and friendly service. We received professional, … More friendly, thorough service from Chelsea, Dave, Jeff and Jamie - thank you! When my HE furnace quit working I called Vision. As I suspected my furnace was not worth fixing. I was very impressed by the quick and thorough quote and install. Another bonus was the service fee was much less than other companies and they credited it back to me when I purchased the furnace. -
Andy S. ★★★★★ 11 months ago
Had Jeff the furnace/fireplace over to check out a few things and what a knowledgeable … More guy!!! Went over in great detail the issues I had and fixed them in a very timely manner and good pricing!! Highly recommend Jeff and the team at Visions Plumbing and Heating for all your residential and commercial needs !! -
Linda M. ★★★★★ 12 months ago
Had a very pleasant experience with Vision Plumbing and Heating. Our gas fireplace … More was not working and we needed a service call to check it out. Unfortunately we had to cancel the first service call due to a medical emergency in our family. They were very understanding and weren’t pushing at all about rebooking. We didn’t rebook until over a month later.
When we did rebook, the sent Jeff Knox to the call. From the reminder text to the final beautiful flames again flowing, Jeff was a pleasure to work with. His attention to detail, expert experience in identifying the problem quickly and fast replacement of the part was Jeff’s super powers. He even went beyond the call of duty and cleaned every part of the fire place plus making it prettier for us. Unexpected but so greatly appreciated that a contractor would care that much about his customers. I highly recommend Jeff and Vision for your fireplace repair needs. -
Sarah B. ★★★★★ 12 months ago
I won a Smart Water Protection System from Vision at a home show in the fall … More and I received it today. Thank you!! I am very grateful. They were going to get them to install it but our new home is too far away (totally reasonable), so I want to say thank you anyways because we would have gotten the install had we been staying in Kelowna.
The person I was talking with was very friendly & I appreciate that they still gave me the system even though I’m moving outside of their service area. -
Maria F. ★★★★★ 12 months ago
Jeff did and amazing job on repairing our gas fireplace! It was a particularly … More tricky job but he figured things out very quickly, even gave some good tips and cleaned the glass. Would absolutely recommend! -
Pat D. ★★★★★ 12 months ago
A big thanks to Jarrod for getting my fireplace working. Jarrod was a true professional. … More He explained what was wrong with the fireplace and option to fix it. He even gave me the option to use a wall switch or go with a programable Honeywell. I sure like being able to choose options based on the amount of money I wanted to spend. Thanks again and I’ll definitely be using Vision again. -
Byron N. ★★★★★ 12 months ago
We chose Vision Plumbing to replace our old "Through-the-Wall" noisy … More AC unit with a new Hisense 1-ton Mini-Split AC Heat Pump. Vision Plumbing has done several of these conversion in our Brandt's Crossing Strata.
Visons heads up the whole project, contracting out the removal of the old Though-the-Wall unit, closing the big hole in the wall, finishing and painting the interior wall, and finishing, stuccoing and painting the exterior wall. The finish of the wall prep work was excellent with exact paint matching.
Then Visions arranged a day for the Hisense equipment install and contracted an electrician to upgrade the old AC 110 circuit to the required 220 circuit. The Visions team of Jamie and Doug did a super job of installing both the inside Hisense heating/cooling unit and the outside Hisense condenser / fan unit. Jamie and Doug were super organized and laid out floor protectors before any work was done. The finished project looks perfect with all cables and conduits neatly secured and totally plumb. See my attached finished pictures. 5-stars from me. -
L. ★★★★★ a year ago
Esteban did a great job installing our Sinope leak detector system. He was very … More thorough explaining how the system works. Most importantly, he got us set up on the app so we are now very confident our house well be well monitored if there's a plumbing issue! -
Rudolf S. ★★★★★ a year ago
Brent and his team did an excellent job replacing the waterline from the street … More to our house. Communication was great. The work was done professionally and fast. We are very happy with the results. -
Dane G. ★★★★★ a year ago
Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace … More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house! -
Roger T. ★★★★★ a year ago
Vision's speed for service calls is superb. Within one hour of requesting … More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions. -
Todd M. ★★★★★ a year ago
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ a year ago
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More
Plumbers in Kelowna, Ready 24/7
Your Local Plumbing, Gas & HVAC Team
When you search for “a plumber near me” in Kelowna, you want someone who shows up prepared, explains the problem in plain language, and quotes the work before it starts. That’s how Vision has worked since 1986. Our Kelowna plumbers handle everything from a dripping faucet to a full-home repipe, for houses, condos, stratas and businesses, with a dispatch line that answers 24/7 (often with same-day service available).
Okanagan homes have their own plumbing challenges: hard water that wears out fixtures and water heaters, Poly B piping in many homes built between 1978 and 1995, and failure-prone Kitec lines in homes and condos from the late 1990s and 2000s. Our team works on these systems every week, and we’ll give you a straight answer on whether a repair will do or a replacement makes more sense. Contact your local plumbing company today!
At Vision, we envision a future where every home and business we serve enjoys elevated comfort and safety through our expert plumbing, heating, and cooling solutions. Guided by innovation, integrity, family values, and unparalleled customer service, we strive to be the trusted partner that transforms challenges into solutions, setting new service standards in the industry. Our commitment to excellence ensures the name Vision is synonymous with reliability, transparency, and dedication to the highest quality in plumbing, heating, and cooling services.
At Vision, We See Your Solution.
Our HVAC & Plumbing Services in Kelowna
Explore our expert residential services and commercial plumbing and HVAC services, from the plumbing and HVAC company Kelowna has trusted for over 40 years.
Worried about cost? Vision makes upgrades easier with flexible financing through Financeit and expert guidance on the government and utility rebates you may qualify for. Whether you’re looking for low monthly payments or cash-back incentives from FortisBC and CleanBC, our team will help you find the best savings for your project. See our financing & rebate options.
Residential Plumbing Services
From quick repairs to new installations and routine maintenance, our residential plumbers keep your home’s plumbing reliable. Clogged drains, leaky faucets, failing water heaters and aging pipes: we’ve got you covered for plumbing services in Kelowna and throughout the Okanagan.
Our residential plumbing services include:
- 24/7 emergency plumbing repairs
- Hot water tanks
- Tankless water heaters
- Boiler installs & repairs
- Toilet & faucet services
- Clogged drain cleaning
- Water leak detection & flood prevention
- Poly B repipes
- Kitec pipe replacement
- Trenchless water mains
- Hydronic heating services
- Water treatment systems
- Gas line services
- Sump pump services
- And more!
Residential HVAC Services
Okanagan summers are hot and our winters still bite, so your heating and cooling need to work when it counts. Vision installs, repairs and maintains furnaces, heat pumps, air conditioners, boilers and gas fireplaces across Kelowna and the Okanagan. Our team is a Home Performance Contractor Network member, so we can help you understand which high-efficiency upgrades may qualify for rebates. Explore our Kelowna HVAC services, or choose a service below
Our residential heating and cooling services include:
- 24/7 emergency heating & furnace services
- 24/7 emergency cooling & AC repairs
- Air conditioner supply & installation
- Air conditioner maintenance & repairs
- Heat pump/ductless split installs & heat pump repairs
- Furnace installation & replacement
- Furnace maintenance
- Furnace repairs
- Indoor air quality services
- Fireplace repair services
- Thermostat solutions
- And more!
Commercial Plumbing Services
We offer start-to-finish commercial plumbing services for businesses, stratas and property managers of all sizes. From installations and repairs to commercial gas system compliance, our experienced technicians keep your building’s plumbing running, because timely repairs and maintenance keep your business open. Trust the Kelowna plumbers at Vision Plumbing Heating Cooling.
Our commercial plumbing services include:
- 24/7 emergency commercial plumbing repairs
- Commercial plumbing installations
- Clogged drain & sewer services
- Commercial boiler & combi-boiler services
- Licensed gas fitters
- Leaky faucets & toilets
- Maintenance inspections & tune ups
- Smart water leak detection systems
- Kitec pipe replacements
- Poly B pipe replacements
- Trenchless pipe replacements
- Drain cleaning
- Back flow testing
- And more!
Commercial HVAC Services
We provide commercial HVAC services tailored to your individual business’s needs, ensuring system efficiency and compliance. Count on Vision Plumbing Heating Cooling for comprehensive heating and cooling solutions for hotels, offices, restaurants, stratas, and more.
Our commercial HVAC Services include:
Why Choose Vision Plumbing Heating Cooling?
Vision Plumbing Heating Cooling has been a locally family owned and operated HVAC, gas fitting, and plumbing company in Kelowna since 1986.
Discover why homeowners and businesses in Kelowna, West Kelowna, Vernon, Penticton, and the Okanagan trust us for their plumbing and HVAC needs.
Experienced Team
Our experienced Okanagan and Kelowna plumbers & technicians deliver top-quality plumbing and HVAC solutions. Because our team has years of experience dealing with plumbing and HVAC jobs just like yours, we have the expertise to handle residential and commercial projects of all kinds, from small maintenance requests to large system overhauls.
Quality Workmanship
We know how important a job well done is when it comes to plumbing and HVAC, which is why we guarantee our workmanship for 30 days, ensuring quality and reliability. We offer reliable work you can count on, and work with you to find solutions that fit your budget. Trust Vision Plumbing Heating Cooling for work that’s done right and backed by our team.
24/7 Emergency Services
When a plumbing or HVAC emergency occurs in your home or business, we know how stressful it can be, especially if you have to wait around for a technician to become available. We do what we can to make things easier by providing around the clock availability for emergency plumbing and HVAC jobs. Your comfort and safety are always our top priorities.
Customer Satisfaction
We prioritize customer satisfaction, offering tailored solutions for your unique needs. Our Kelowna plumbers and HVAC techs are dedicated to going the extra mile to make sure our customers have the best experience possible. Read our testimonials and discover why our clients choose us.
Ethical Values
At Vision, we aren't just Kelowna plumbers - we are humans that pride ourselves on being ethical, dependable, resourceful, in service of others, and always striving for excellence.
These are our core values that have helped shape our every decision since 1986, from cultivating the best plumbers Kelowna offers, to our excellent customer service and community involvement.
Serving Kelowna, West Kelowna & Vernon
From Rutland and Glenmore to the Lower and Upper Mission, Downtown, Black Mountain, Kettle Valley and Lake Country, our Kelowna plumbers and HVAC technicians cover every corner of the city. Across the bridge, we offer plumbing and HVAC in West Kelowna, from Westbank and Shannon Lake to Rose Valley and Lakeview Heights. To the north, our Vernon plumbers and HVAC technicians serve Vernon, Coldstream and the North Okanagan. We also serve Peachland, Summerland, Penticton and Big White. See all our service areas across the Okanagan for more info!
Years in Business
Awards
Successful Projects
Professional Technicians
Ready for plumbing and HVAC service done right? Whether you need a plumber in Kelowna for a repair, a new furnace or air conditioner, or commercial plumbing and HVAC support, we’re committed to quality-guaranteed work that exceeds your expectations. Reach out today for a quote or to book your service.
Reach out today to get your price quote or book your HVAC/plumbing service.
We see your solution
Kelowna Plumbing & HVAC FAQs
How do I choose a reliable plumber in Kelowna?
Look for a company with properly licensed tradespeople, liability insurance and WorkSafeBC coverage, and a long track record of recent reviews. A good plumber will diagnose the problem before quoting, explain your options in plain language and put the price in writing before work begins. If the job involves gas lines, water heaters or fireplaces, the company must also be a licensed gas contractor with Technical Safety BC.
Does Vision offer 24/7 emergency plumbing in Kelowna?
es. Vision’s dispatch line answers 24 hours a day, 7 days a week, for emergencies like burst pipes, sewer backups, major leaks and no hot water. While you wait, shut off your main water valve if water is escaping, and turn off the power or gas to your water heater if it’s leaking.
Are Vision’s plumbers and HVAC technicians licensed?
Yes. Vision Plumbing Heating Cooling is a licensed gas contractor with Technical Safety BC (licence LGA0003114), and jobs are led by licensed, experienced technicians rather than apprentices. Vision is also a FortisBC Trade Ally, a BBB member and a Home Performance Contractor Network member.
Does Vision handle both plumbing and HVAC?
Yes. Vision’s plumbers, gas fitters and HVAC technicians work under one roof, so one call covers everything from a leaking water heater to a new furnace, heat pump or air conditioner. This also helps on jobs that cross trades, like boilers, hydronic heating and gas lines.
What areas does Vision serve?
Vision serves Kelowna, West Kelowna, Vernon, Lake Country, Peachland, Summerland, Penticton, Big White and nearby Okanagan communities, with technicians based in both Kelowna and Vernon. Same-day or next-day service is often available depending on your location, and a call-out fee may apply depending on the service needed.
Does Vision offer financing for plumbing and HVAC work?
Yes. Vision offers monthly and biweekly payment plans through Financeit, and the team can point you to FortisBC and CleanBC rebates your project may qualify for. Vision Elite Service Plan members also save 10% on services.
Tips From Expert Kelowna Plumbers
Explore our blog for insightful articles, expert tips, and important news regarding plumbing and HVAC in and around Kelowna, BC.


